0 years
3-3.5 Lacs P.A.
Pune
Time and Venue
23 January , 10.00 AM - 1.00 PM
Plot No.31 MIDC, Hinjawadi Phase 2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057
Contact - Nishant
Job description
** WALKIN DRIVE for Graduate FRESHERS for IT Service desk on 23rd-Jan-2025 / 10 am - 1 pm onwards **
Please carry a government id proof & updated CV.
Criteria :
Must be an graduate fresher ( with all graduation marksheets)
Should be comfortable to work in rotational shifts ( including night shifts )
Excellent English communication skills and technical skills.
Should be okay to work from office.
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
Transport facility ( one way cabs will be provided )
Thanks.
Role: IT Support - Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support
Education
UG: Any Graduate
PG: Any Postgraduate
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