Thermo Fisher Scientific is hiring for the role of Customer Service Representative I at their Bangalore location. The position is open to candidates with a Bachelorâ??s degree in Arts, Science, Commerce, or Business Administration, and requires 0-2 years of experience. This role involves providing excellent customer support, addressing inquiries, and ensuring customer satisfaction. Itâ??s a great opportunity for recent graduates or those with minimal experience to start their careers in a renowned company known for its commitment to innovation and customer service.
Company Name: Thermo Fisher Scientific
Job Role: Customer Service Representative I
Education Required: Bachelorâ??s degree (Arts, Science, Commerce, Business Administration)
Experience Required: 0-2 years
Job Location: Bangalore
Role and Responsibilities:
Perform order management activities for assigned regions using the applications used by the function.
Ensure adherence to procedures, policies, and systems.
Ensures that performance metrics / SLAs are met.
Make sure to achieve daily turnaround time for orders as per set TAT guidelines.
Ensure adherence to all defined internal/external processes.
Proactively brings up issues that can potentially hamper the business processes.
Required Skills and Qualifications:
Preferably Bachelorâ??s degree (Arts, Science, Commerce, Business Administration)
0-2 yearsâ?? Experience.
Requires strong digital literacy, including Microsoft Office.
Display excellent verbal and written communication and social skills.
Highly detailed with good accuracy.
Ability to work in fast fast-paced environment
Flexible to work in Night Shifts.
Apply Here
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