Kyndryl is hiring for the role of Customer Service Representative at their Bangalore and Hyderabad locations. This position is open to graduates from any discipline with 0 to 1 year of experience. As a Customer Service Representative, you will be responsible for providing exceptional customer support, addressing inquiries, and ensuring customer satisfaction.
Company Name: Kyndryl
Job Role: Customer Service Representative
Education Required: Any Graduate
Experience Required: 0 â?? 1 year
Job Location: Bangalore, Hyderabad
Roles and Responsibilities:
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and weâ??ll teach you the rest.
Itâ??s a fun and fast-paced role where youâ??ll start learning and contributing right away.
The first month, you learn the ropes and get set up with one client on production.
Soon, youâ??ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
Required Skills and Qualifications:
0-1 year experience in customer service or technical support role.
Flexible to work in Voice and Chat Process.
Willing to work in Night Shifts/ Rotational Shifts.
Willingness to Work from Office as per Hybrid Work Model.
Windows 10 troubleshooting, excellent communication skills and also customer service skills.
Apply Here
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