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Posted By.... GitaRaniJD on 2025-02-02
HCL Tech Associate- bfs Chennai
Job Summary
Location: Chennai Project role: Associate- bfs Qualification: BCom Experience: 0-3 Years Skills: Bank Management No. of positions: 10 Job description: To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process Improving skill level throughSelf development / nominating training programs Skill reverification Tests Meet the defined Quality Scores. Innovation & Process Improvement The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team To consistently meet or exceed CSAT parameters as defined for the process. Click Me To Apply For this Offer
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