EXP :- 0 - 5 years
SAL :- 1.5-3.75 Lacs P.A.
Kolkata, Hyderabad, Bengaluru
Job description
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL
HUGE OPENING'S FOR CUSTOMER SUPPORT
SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY
Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive rapport with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
Skills Required :
1. Excellent Communication Skills
2. Problem-Solving Skills
3. Customer Handling
4. Language Skills
5. Time Management
6. Teamwork
7. Empathy and Patience
8. Multitasking
HIRING FOR Kolkata -
Candidates comfortable in any of these languages Hindi / English / Bengali can apply
UG/Grad Can apply
Freshers /Experience can apply
Day Shift
WORKING DAYS - 6
Salary - 15 ctc
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- 2
Hiring For Hyderabad -
Candidates Comfortable With Any Of These Langauages : English , Hindi, Tamil, Telugu , Malayamlam & Kannada
UG/Graduate Can Apply
Fresher/Experience can apply
SALARY- Upto 3.6 Lpa
WORKING DAYS- 5
Both side cabs
Rotational Shift
Good English Required
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND
Hiring For Bangalore :
Ug/Graduate Can Apply
Fresher/Experience Can Apply
Salary - Upto 3.6 Lpa
Rotational Shift for boys
Day shift for girls
Good english required with Hindi
INCENTIVES WILL BE BASED UPON PERFORMANCE
INTERVIEW MODE- WALK-IN
INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND
Benefits:
1. Competitive salary and bonuses
2. Health insurance
3. Team-building activities and events
4. Flexible working hours or remote work options
5. Employee recognition and rewards programs
6. Professional development opportunities (training, certification, education assistance)
INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER- 7275337755 ( HR - VANSHIKA JAISWAL)
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Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
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