Time and Venue
3rd August - 5th August , 10.30 AM - 2.00 PM
Prince Infocity II, 1st Floor, R.S. No. 283/3 & 283/4, Door No. 141, Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai â?? 600096 (View on map)
Contact - Divya ( 8925985375 )
Job description
Greetings from AGS Health!
We are hiring 2026 pass-out graduates for the role of Trainee Process Associate AR Caller for International Voice Process. If you have good communication skills and are looking to build a career in the healthcare BPO industry, we'd love to meet you!
Position Details
Role: Trainee Process Associate - AR Caller
Process: International Voice Process
Job Type: Full-Time | Permanent
Work Location: Chennai (Ambattur)
Shift: Night Shift (5:30 PM - 2:30 AM)
Transport: Two-way transport is available based on boundary limits.
Role & responsibilities
To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis clearly and coherently in the billing system.
To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
To improve the performance based on the feedback provided by the reporting manager/quality audit team.
Preferred candidate profile
Eligibility Criteria
Qualification: (2026 Pass-outs Only)
BBA
BA
B.Com
BCA
B.Sc. (Physics, Chemistry, Computer Science, Mathematics)
Not Eligible:
Diploma
B.E./B.Tech
M.E./M.Tech
Required Skills
Good verbal and written communication skills
Comfortable working in night shifts
Strong analytical and logical reasoning abilities
Willingness to learn and adapt in a fast-paced environment
Interview Details
Mode: Direct Walk-In (No Virtual Interviews)
Interview Days: Monday to Wednesday
Interview Venue:
Prince Infocity II, 1st Floor,
R.S. No. 283/3 & 283/4, Door No. 141,
Kottivakkam Village, Rajiv Gandhi Salai,
Kandanchavadi, Chennai 600096
Selection Process
HR Interview
Assessment (Grammar & Aptitude)
Versant Language Assessment
Operational/Technical Interview
Benefits
Fixed Saturday & Sunday Week Offs
Competitive Salary
Performance Bonus
Health Insurance
PF, ESI & Gratuity
Free Two-Way Cab Facility (as per transport boundaries)
Interested candidates
WhatsApp your updated resume to Divya HR - 8925985375
Thanks & Regards,
Divya HR
8925985375
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Bachelor of Literature in Any Specialization, B.Sc in Any Specialization, Bachelor of Social Work in Any Specialization, Bachelor of Liberal Arts in Any Specialization, Bachelor of Journalism and Mass Communication in Any Specialization, Bachelor of Occupational Therapy in Any Specialization, B.A - Bachelor of Arts in Any Specialization, B.C.A. in Any Specialization, Bachelor of Music in Any Specialization, B.B.A. / B.M.S. in Any Specialization, B.Com in Any Specialization
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